Open Portal

Privacy Policy

Last updated: February 19, 2026

Summary

Savell Audio operates a shared account portal at app.forrestersavell.com for products including DrumSlicer and TriggerPrpr. We collect only the information needed to provide account access, licensing, payments, downloads, and support.

1. Information We Collect

  • Account data: email, display name, and authentication metadata.
  • Licensing data: license keys, product scope, activation records, and status fields.
  • Payment data: transaction metadata from Stripe. We do not store full card details.
  • Support data: messages you submit through the contact form.

2. How We Use Data

  • Authenticate users and secure account access.
  • Issue and verify product-scoped entitlements.
  • Generate authorized download links.
  • Process purchases and trial eligibility.
  • Respond to support requests.

3. Service Providers

We use the following providers to operate the portal:

  • Google Firebase: authentication, database, functions, and storage.
  • Stripe: payment processing and checkout sessions.
  • Resend: transactional email delivery.

4. Data Sharing

We do not sell personal data. We share data only with service providers required to run the portal, or when required by law.

5. Security

We use HTTPS/TLS, role-restricted backend access, and managed cloud infrastructure. No internet service is completely risk-free, but we take reasonable security measures to protect account and license data.

6. Retention

We retain account and licensing records for as long as needed to operate products, satisfy legal obligations, and handle fraud prevention or dispute resolution.

7. Your Rights

  • Request access to the personal data associated with your account.
  • Request correction of inaccurate data.
  • Request account deletion, subject to legal and billing retention requirements.

To exercise these rights, contact us through the contact form.

8. Changes

We may update this policy when portal architecture, products, or legal requirements change. The date above reflects the latest revision.

9. Contact

Questions about this policy can be sent via contact form or support@app.forrestersavell.com.